Decrease claim time and quicker return to work

Decrease cost to serve for insurers

Increase productivity for everyone involved

Better health outcomes for injured people

How Harmonise helps

By putting the injured person at the centre, Harmonise streamlines claims, reduces delays and claim costs, and empowers people to focus on returning to health.

"I don't feel lost trying to figure out the next step, everything is right here."

Harmonise helps injured workers:

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Recover with confidence

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Regain control of your health journey

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Understand the claim and recovery process

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Navigate your return to work

Illustration of an injured man wearing an arm sling and crutches

"A tool to track everything easily. From the first report to a successful return to work, this helps us stay organised."

Harmonise helps employers:

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Simplify claim management

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Facilitate supportive return-to-work processes

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Promote a healthy, committed workforce

Illustration of a female employer wearing glasses and a green cardigan, her arms are folded

"Less chasing paperwork, more focusing on actual casework. This makes my job about people again."

Harmonise helps claims managers:

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Streamline your workload

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Access real-time insights

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Collaborate seamlessly to support injured workers with compassion and efficiency

Illustration of a female claims manager wearing a purple turban. She is using a laptop.

"Less administrative hassle means my team can focus on what truly matters."

Harmonise helps insurers:

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Optimize claims processes

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Reduce costs

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Enhance customer satisfaction with accurate data and proactive communication tools

Illustration of a female insurance professional using a mobile phone.

"This finally gets everyone on the same team without endless phone calls and meetings taking up my day."

Harmonise helps healthcare providers:



Deliver exceptional care with data-driven insights, proactive patient support tools, and streamlined team collaboration

Illustration of a male health care professional wearing purple scrubs and a stethoscope. He is clutching a clipboard.

Explore features

Incident Notification and Claim Administration

Transform the claims process, ease stress, promote timely resolutions, and streamline administration for faster recovery outcomes.

Easy Reporting

Simplify incident and injury reporting with a quick, stress-free process that ensures faster access to support.

Eligibility Guide

Gain clarity on claim pathways and make informed decisions for a confident recovery journey.

Collaborative Claim Submission

Submit complete, accurate claim data through a collaborative process, driving efficiency and minimising delays.

Clear Claim Updates

Stay informed throughout the process, focus on recovery with ease

Understand Claim Decision

Receive easy-to-understand claim outcomes with tailored support resources, promoting informed decision-making for continued recovery.

Managing Recovery

Recovery management with confidence. Get personalised care, track progress interactively, access proactive support, and collaborate effortlessly with your entire recovery team.

Recovery Team Setup

Connect with the right healthcare professionals and configure your entire recovery team for streamlined communication.

Complex Appointment Scheduling

Simplify scheduling across multiple providers to optimise care coordination and save time.

Virtual and asynchronous case conferencing

Enable seamless virtual collaboration amongst the recovery team for informed and timely decision-making.

Progress monitoring

Track and visualise recovery progress for data-driven insights and optimised outcomes.

Proactive support

Receive timely support alerts when recovery milestones or goals need attention.

Preparing for Return to Work (RTW)

Navigate the return to work process with confidence. Build a tailored plan, access essential resources, and achieve a smooth transition.

Return to Work Plan Builder

Design a personalised return to work plan with confidence, ensuring seamless collaboration and a clear path forward.

Education Hub and Toolkit

Access essential knowledge and communication tools to navigate the return-to-work process and overcome challenges.

Support Network Finder

Discover the right resources and connect with professionals to assist your return-to-work journey.

Alignment and Retraining

Assess your skills, explore options, and find pathways to align your work life with your recovery goals.

Goal Tracker

Visualise your progress, stay motivated, and adapt your return-to-work plan for ultimate success.

Built for enterprise-level agility and innovation

Powered by Mendix

Built on the Mendix low-code application platform for rapid updates, flexibility and continuous experience improvement suitable for enterprise organisations.

Seamless Integration

Integrates with your existing claim systems for streamlined data flow and centralised recovery insights.

Customisable

Connect third-party resources, tools, and services for a network tailored to your specific needs.

Secure & Built for Performance

Our advanced architecture ensures speed and reliability without compromising data security.

Interested in finding out how Harmonise can help your organisation?

Speak with us

A product by The Customer Experience Company

Connect. Collaborate. Recover faster.